i thought if asked on here

with you clever people
some one could give some advice
as i have said before,all last week i was tring to pay for
barnsley player, andit said we dont accept maestro
then i find this morning they have took my money34.99dr
ive been on the netbank
they have not helped me
ive tried to sign in
every time it says the name is taken,of course it is
ive paid for for 3 years
and now they have ny brass
and i cant get any sense from any one
not even at oakwell
they gave me an emailid,i sent it
it comes back from mailadmin
Has any one got a Sensible thing to say
i though some admin person would have come with an idea
of ,i ve considered im doing something wrong
BUT FFFFFIN WHAT???????????

 

you have pm cheers

 

now im more puzzled
cant find pm
thanks any way

 

No you won't have I got it.....

(doh)

 

The only option that is £34.99 is the yearly direct debit.
So what you have done is set up a direct debit for 1 years subscription, which will renew in 1 years time unless you cancel it.
So you now have Barnsley Player for 1 year.......................if you can remeber your log in.

Cheers,
Andy.

 

yes exiled, ive gone all through that,
thats whats heppening,so ive change to their suggested name
ie,rgary_66, its now -67
but the trouble is i cant get in touch with any,thats prepared to to check me out
first they wouldnt take maestro,now they have taken the money it is sti;; the same
right im sorry i bothered you people,
i wont mention it any more

 

Bob - I'll try and look into it for you.

 

just logged in to see, there is a contact box at botom of page which will let you e-mail a query..have you got that? or do you need to have logged in to get there?

 

try customerservices@performgroup.com

 

if i were you bob send them the payment date and a receipt number if you have it.
Then ask them to reset your password for the username you have and resend it to you.
Then you ought to be able to log in.
I dont have barnsley player so cant help you any more - wish i could.
Pain in the ass aint they - quick to take yer money but not very quick at sorting issues.