iphone restore help question

Discussion in 'Bulletin Board ARCHIVE' started by Farnham_Red, Nov 16, 2011.

  1. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    I seem to have an bit of a problem with my iphone

    Plugged it in to my pc today and itunes came up with new version availlable and also new ios available

    like an idiot i clicked on both boxes and so it tried to do both at the same time

    Initially it reset the phone but then gave an error in restarting

    Giving phone a hard reset (Home and power buttons together ) and rebooting PC got past that but then had a problem with records not matching

    another reset and restart of itunes and it finally came up and its restored data linked to the original apps - but none of my purchased / downloaded apps have been restored

    also the phone keeps restarting and each time it launches itunes it comes up with the restore screens to restore as a new phone or my iphone

    anyone any ideas how I get back to as I was this morning?
     
    Farnham_Red, Nov 16, 2011
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  2. 'thereev'

    'thereev' Banned Idiot

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    tip some coca cola down it and claim on the house insurance

    hope this helps
     
    'thereev', Nov 16, 2011
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  3. LiverpoolRed

    LiverpoolRed Well-Known Member

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    I had the same problem with my apps - I had to download them again from the app store . Happened with my mate's iPhone as well do this seems a common problem. Can't help with the rest of it - sorry
     
    LiverpoolRed, Nov 16, 2011
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  4. Red

    Redsnut Well-Known Member

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    Go into your account in iTunes and click around on a few buttons and your purchase history is there which you can download again ,I know cos I had to do it myself.
     
    Redsnut, Nov 16, 2011
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  5. Gordon Owen

    Gordon Owen Well-Known Member

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    the IO5 update doesn't do anything for the iphone 4s battery anyway, still cack.
     
    Gordon Owen, Nov 16, 2011
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  6. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    I 've not got that far - for now I am stuck in itunes - every time I connect my phone it comes up with a message asking me to restore or setup as a new phone
    When I restore - it restores and restarts and I get back to the same message - so it seems that the restore crashed somehow and doesnt tell me the phone has restored

    Anyone know if I lose all the data it has restored if I click on setup as a new phone?
     
    Farnham_Red, Nov 16, 2011
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  7. LiverpoolRed

    LiverpoolRed Well-Known Member

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    Your iPhone will have been backed up - can't you reset it as a new one then sync it?
     
    LiverpoolRed, Nov 16, 2011
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  8. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    YAY got it all back!

    After much reading of many forums - you wouldnt believe how many people have had similar issues - quite a lot of minor variations on the theme

    Here is how I did it - after much trial and error - and restores of apparantly corrupt back up

    after a restore and plug into itunes I get the option to restore (again) or setup as a new phone

    took the setup option but as soon as the setup started clicked the x in the itunes status bar to stop it, then disconnected phone.

    reconnecting the phone it syncs normally and restored all my apps (even the ones I had delelted from my iphone - not that thats a big deal ) all the data associated with the apps is back too

    good way to waste 5 or 6 hours but at least I dont need to reinstall all the apps from scratch and begin games at level 1 again etc...
     
    Farnham_Red, Nov 16, 2011
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  9. LiverpoolRed

    LiverpoolRed Well-Known Member

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    Re: YAY got it all back!

    Glad it's sorted - you don't realise how much you need your phone until something happens to it
     
    LiverpoolRed, Nov 16, 2011
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