I've now fixed my PC and have decided that I'm now an IT consultant. Here's what I did: where G is a drive you've never heard of, then run regedit and find: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. Then change any instance of g: to %USERPROFILE% That didn't work so I changed G to J on a hunch. It was like wargames. J for Joshua obviously - or the J drive I use for everything. My I-pod is now uploading about 10 albums. Hurrah. Work completed today 0%