our clubshop is a joke, i am a courier and go all over the uk,my 11 year old collects pennants and slowly but surely we are getting through the clubs,i go in clubshops and compare them to ours as in quality, price and variety of goods on sale. today i went to port vale and even they put us to shame they have quality gear at affordable prices and there must be 20 times the amount of items we stock in our shop,my lad likes to wear clothing with the club badge or name on but besides the kits theres hardly anything ,surely we are missing out on some cash in this department.
I thought the Blackpool Superstore was really good earlier this season. A huge range of newborn baby clothes, signed items, bedroom items, old programmes, limited edition stock etc. They put us to shame as well.
never rated out club shop, service never great, never got my size, or the number i want, and pricing isnt great either, a t shirt and shorts cost about 50 quid... not exactly cheap, but i still go, and i still pay the prices though, just think it could do with abit of a change and pricing for people who dont earn a great deal.
Compared to most clubs the style and quality and price is terrible. It's like they placed an order back in 1983 and it's just arrived. Then they marked it up.
Not trivial at all, very important Kids like mine can be swayed as to the team they support by something as simple as a souvenir/ replica shirt. BFC need to look at the cost & variety of goods for all, but especially those available to kids. If you engage a youngster you may have a fan for life. I apprciate that kits are a good source of income for clubs, but by making items more affordable (say at the £10 bracket rather than £30 bracket), the result is Barnsley kids in Barnsley shirts. They don't have to be the official replicas, but if I could buy an official BFC training shirt for my kids @ £10 I would hav the job done! Instead to afford it (and to get it past a Deedar husband) I have to wait for relatives to buy Xmas gifts for my kids) The Supporters Trust & BFC need to give this some serious attention in my opinion.
They had run out of the letter H just before Christmas. Now I know lots of people would have wanted Hume on the back of their shirt, but it's still poor service. As is the lack of chip and pin and how long it can take to get something printed when they are busy.
Except for replica kit I have only bought another item of clothing once, a pullover rain jacket from last season. The stock (and price) is laughable, always has been. I come out disappointed every time I go in, which is about 3 times a season.
I walked in and turned round at the Preston game Shocking - the rain jackets looked ok but were £60. No thanks
Saw a kid at Kingstone School today in a BFC rainjacket My first thought was .... blimey, that must have been an expensive Christmas gift ..... and yet, when you look at what it is, it shouldn't be so pricey. It's just a showerproof jacket. £60?!!
For £30 I can do a lot better than spend my money in the club shop. Lets face it, much of the clothing is "shapeless" (and unimaginatively designed). I'd suggest £10 is nearer a realistic retail price for the majority of this stuff.
I hate to say this about us but The club has no clue whatsoever when it comes to commercial awareness. At the higher levels with costs, signings and wages the club has shown good financial sense, but the organisation of the smaller things like the club shop is really poor. Granted the Liverpool ticket fiasco and the Wembley coaches were unusual events but they way they were organised made me think that the commercial backroom of BFC is run like a local cricket team social club not a Championship football side.
They do have one in the club shop, but you have to queue in line at busy times to use it. They could do with purchasing a couple more. I wouldn't have thought they were that expensive.
I suggested selling shits in the club shop in the east stand As they already have the stock of shirts and they have thousands of potential customers near that shop for at least 90 minutes every home game but I was told it was never going to happen because if they sold out 'someone would have to walk back to the main shop to pick up more stock' apparently it isn't feasable to pay somebody 5 minutes wages to walk 100 metres to pick up new stock when you have just sold out of them at £40 a go... They did sell them for one game when a new kit was launched, sold dozens and it was never done again... They do do a wide range of pens from when the stand was first opened though
I went in to buy a new woolly (itchy more like) hat, I took my little boy who's 3 and asked if they made any in his size. The answer was no, we never have hats for kids just adult ones. How **** is that.