Legal / Consumer question help....

Discussion in 'Bulletin Board ARCHIVE' started by Albert Fatknacker, Jun 22, 2007.

  1. Alb

    Joined:
    Sep 2, 2006
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    16
    In a nutshell, my wife ordered a coach for a particular day, but decided to cancel and called the company a couple of weeks later (and a good 2 months before the date she booked it for) to tell them as much. Sorted.

    Obviously there was a mix up at their end because the coach turned up on the day, and they are now demanding payment. We never filled in a booking form and they never called to confirm before the date, but they are saying we didn't cancel.

    We've spoken to Consumer Direct who told us that basically it was our word against theirs if they decided to take us to court, which I find a bit hard to believe.

    Anybody got any suggestions, apart from telling them to f.off?

    Cheers in advance
     
  2. Gue

    Guest Guest

    depends. if they have transcripts of your missus booking the coach then you might have problem, if not tell em to fuc,k off. they probo wouldnt want to waste their own time going to court with it so ul be alright,
     
  3. Spa

    Spartacus Well-Known Member

    Joined:
    Jul 17, 2005
    Messages:
    12,634
    Likes Received:
    98
    Trophy Points:
    48
    Location:
    Barnsley, England, United Kingdom, 103126909727190
    Home Page:
    Style:
    Barnsley (full width)
    Tell 'em t'ballax

    Which is slightly different from your precluded option.

    They'll nivver tek thi to court.
     
  4. Alb

    Joined:
    Sep 2, 2006
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    16
    Best abart it, they only run at certain times during the day and we booked it after this so they haven't lost any custom as a result.

    Very much doubt they have transcripts... they have got our address though and said they will be sending a 'letter'

    :D
     
  5. Gue

    Guest Guest

    So basically

    A coach turned up at your gaff but the company concerned has no documented evidence that you ( or the mrs ) booked it ?</p>

    They've more chance of plaiting snot.</p>
     
  6. Alb

    Joined:
    Sep 2, 2006
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    16
    Exactly...

    ...what I thought. When they ring up next I'll tell em to eat my /poo .

    That should fix it.
     
  7. Gue

    Guest Guest

    Keep the letter. Then if they follow it up, send them a reply asking that they desist hassling you or else the police will be involved. A letter to the papers should also be promised.</p>

    Alternitavely ( nice spelling ) march round to the offices and inform the man in charge that if he pesters you again then he'll get his head shoved up his coaches exhaust pipe.</p>
     
  8. Alb

    Joined:
    Sep 2, 2006
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    16
    Much obliged chaps

    I think the consensus is, "go get yourselves f*****".

    (Y)
     

Share This Page