Life policy question and help needed if possible

Discussion in 'Bulletin Board' started by judith charmers, Aug 1, 2022.

  1. jud

    judith charmers Well-Known Member

    Joined:
    Oct 9, 2011
    Messages:
    5,686
    Likes Received:
    5,519
    Trophy Points:
    113
    Occupation:
    Travel advisor
    Location:
    Barbados
    Style:
    Barnsley (full width)
    Evening, my wife has recently lost her father god rest his soul and she’s trying to locate his funeral insurance policy, she’s pretty certain it’s with a said company but they are unable to assist without her writing to them which can take 6-8 weeks to reply, has anyone been in a similar situation to this, if so could you let me know how you went on and what channels your went down.

    Any advice would be greatly appreciated.
     
  2. Tyke The Tree-Frog

    Tyke The Tree-Frog Well-Known Member

    Joined:
    Sep 30, 2008
    Messages:
    10,534
    Likes Received:
    13,469
    Trophy Points:
    113
    Location:
    Barnsley
    Style:
    Barnsley (full width)
    Sorry mate, not able to help you, but much love & condolences to you & yours.
     
    Kettlewell and judith charmers like this.
  3. x11barnsley

    x11barnsley Well-Known Member

    Joined:
    Jan 1, 2019
    Messages:
    6,230
    Likes Received:
    5,494
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Retired
    Location:
    Wakefield
    Style:
    Barnsley (full width)
    I assume he didn’t do the policy through a broker, but it may be worth calling into a Brokers office and just ask for some advice.

    They may not get any financial gain but will surely help in giving free advice.
     
    judith charmers likes this.
  4. JLWBigLil

    JLWBigLil Well-Known Member

    Joined:
    Jul 17, 2005
    Messages:
    50,797
    Likes Received:
    32,720
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    First of all, condolences to your wife and your good self. Secondly, I can't really help as both my late Father & Mother made sure everyone knew where the appropriate policies were kept.
     
  5. jud

    judith charmers Well-Known Member

    Joined:
    Oct 9, 2011
    Messages:
    5,686
    Likes Received:
    5,519
    Trophy Points:
    113
    Occupation:
    Travel advisor
    Location:
    Barbados
    Style:
    Barnsley (full width)
    We’re awaiting an answer from his pension man to see if he can shed any light on things but she’s fairly confident he sorted a separate policy out some years ago, there’s a few awe idea where you pay a fee and they can tell you what policies, accounts etc have been or are in place so that may the next port of call........sometimes the BBS for all its barmy tit for tat disagreements is a good way of gaining information from others
     
  6. Arc

    Archerfield Well-Known Member

    Joined:
    Jan 9, 2013
    Messages:
    2,497
    Likes Received:
    6,493
    Trophy Points:
    113
    Location:
    Archerfield, Scotland
    Style:
    Barnsley (full width)
    Sincere condolences.

    If, like many funeral plans, it was a monthly premium, a quick check of their bank statement should help determine the provider.
     
    Kettlewell likes this.
  7. jud

    judith charmers Well-Known Member

    Joined:
    Oct 9, 2011
    Messages:
    5,686
    Likes Received:
    5,519
    Trophy Points:
    113
    Occupation:
    Travel advisor
    Location:
    Barbados
    Style:
    Barnsley (full width)
    The problem is I think he stopped paying this a good few years ago so the bank would most likely have to do some file digging to see if they can locate who and when he was making these payments
     
  8. Brush

    Brush Well-Known Member

    Joined:
    Aug 16, 2005
    Messages:
    16,953
    Likes Received:
    15,940
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Ex-IT professional
    Location:
    Swadlincote, South Derbyshire
    Style:
    Barnsley (full width)
    Everything seems to take so long these days, my wife still hasn't had her passport application approved yet after 6 weeks. I got mine last week but I assume the delay is because she took my surname when we got married in March - we still haven't had the marriage certificate back yet so had to get a copy.

    Hope you get it sorted soon mate.
     
  9. Tyke_67

    Tyke_67 Well-Known Member

    Joined:
    May 31, 2013
    Messages:
    14,968
    Likes Received:
    20,611
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Sincere condolences to you and your family, but unfortunately I can't help you with your enquiry.
     
    Ellie and Stephen Dawson like this.
  10. Marc

    Marc Administrator Staff Member Admin

    Joined:
    Aug 10, 2012
    Messages:
    28,398
    Likes Received:
    23,455
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    not sure how much help, but our lass is a funeral celebrant and suggested a few things...

    1. speak to the funeral director about it. they should be able to help
    2. contact the company and just ask them to confirm if a policy exists in that name. they should be able to confirm that at least, before you write to them
    3. GDPR does not apply to deceased people, if they give you that line

    hope things turn out ok. it's a ballache.
     
    lk311 and judith charmers like this.
  11. lk3

    lk311 Well-Known Member

    Joined:
    Jan 14, 2016
    Messages:
    9,561
    Likes Received:
    7,776
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Went through this last year with my Mother.
    We were lucky enough to find the Bank payments but had no other details.
    We rang them and over the phone they were able to confirm there was a policy but wouldn’t reveal details, we emailed them as requested and was resolved within 2 weeks.
    They had to have copy of Funeral directors and copy of costs and they paid direct only.
    For what it’s worth the FD also said not to worry about monies as they knew it existed and it would get paid in due course.
     
  12. In4

    In4reds Well-Known Member

    Joined:
    Aug 4, 2015
    Messages:
    1,739
    Likes Received:
    2,243
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Sorry for your loss but this highlights what is a taboo subject death is I plucked the courage to have a conversation with my late dad I said we only need to do it once but I need to no where all the saving are and any relevant policy's and what he wanted to happen at his funeral, made it a whole lot easier when the time came.
     
  13. SuperTyke

    SuperTyke Well-Known Member

    Joined:
    Oct 12, 2005
    Messages:
    55,300
    Likes Received:
    29,370
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Did you know that Lions and tigers are on separate continents? Apart from Asiatic lions of course.

    Can't help you at all but I hope your wife is holding up ok and that you get an answer soon to at least try to reduce her stress a little.
     
  14. Glo

    GloucesterRedsBigBro Well-Known Member

    Joined:
    Jul 23, 2005
    Messages:
    3,260
    Likes Received:
    578
    Trophy Points:
    113
    Occupation:
    Retired Bus Driver
    Location:
    A, A
    Home Page:
    Style:
    Barnsley (full width)
    Condolences on your loss as for the policy if it was a whole life policy that stipulated being paid until the end it may have lapsed when he stopped paying it. Hope fully if it did have a date written in where payment did finish it should still be in force in some one's safe.
     
  15. Journo Tyke

    Journo Tyke Well-Known Member

    Joined:
    Jul 17, 2005
    Messages:
    14,018
    Likes Received:
    1,079
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Mortgage and Protection Advisor
    Location:
    People's republic of Yorkshire
    Style:
    Barnsley Dark
    Hi mate, was this a funeral plan rather than life policy then? Just checking as both are mentioned.

    I'm qualified in giving advice/dealing with life insurance but we don't do funeral plans, that's all. If it's a life policy then in most circumstances it needs to be paid until death for it to be valid. Funeral plans I don't know but I'd guess once you'd put enough in you could stop paying; but I could be wrong.

    Condolences for your loss of course.
     
  16. Durkar Red

    Durkar Red Well-Known Member

    Joined:
    Jul 19, 2005
    Messages:
    12,054
    Likes Received:
    8,109
    Trophy Points:
    113
    Occupation:
    Exorcist
    Location:
    err..durkar
    Home Page:
    Style:
    Barnsley (full width)
    Condolences to your family
    I think I’m right in saying whilst some funeral plans are a monthly continual payment most are fixed cost so he may have paid in instalments until it was paid off so the bank option might be best . I know my in-laws have funeral plans paid for in that way
     
    judith charmers and Journo Tyke like this.
  17. jud

    judith charmers Well-Known Member

    Joined:
    Oct 9, 2011
    Messages:
    5,686
    Likes Received:
    5,519
    Trophy Points:
    113
    Occupation:
    Travel advisor
    Location:
    Barbados
    Style:
    Barnsley (full width)
    Morning, thanks for the input on this thread last night all, much appreciated :)
     
  18. Sionnach

    Sionnach Active Member

    Joined:
    Dec 9, 2020
    Messages:
    129
    Likes Received:
    215
    Trophy Points:
    43
    Occupation:
    At the moment? Drinking tea
    Location:
    Beside the door, just left of telly.
    Style:
    Barnsley (full width)
    My ex died a couple of years back. Im in Ireland so I'm not sure if it works the same way, but before you do anything else, request several copies of the death certificate from coroner/ GP, whoever. I found when trying to sort official stuff out, even after writing to them, no one would give me the time of day without it. Makes sense, but it was just something I hadn't thought of and no one mentioned at the begining. After that, I would present that to the insurance company, tell them you know he had a policy but you don't have it, ask them to confirm it exists. Then ask them how to proceed...they may need you to put them in touch with the executor of the will, or your father in laws solicitor ( if he had one, it's a good place to check for documents first).Finally, it took me ages to get everything sorted with them, I hope it goes easier with you. I'm sorry for your troubles.
     
  19. arabian_ian

    arabian_ian Well-Known Member

    Joined:
    Feb 13, 2013
    Messages:
    14,236
    Likes Received:
    16,130
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Retired
    Location:
    Broughty Ferry
    Style:
    Barnsley (full width)
    My uncle died in England a few weeks back and last I heard his wife was having great difficulties getting his personal savings from the bank. It was in his name only and even on production of death certificate and marriage certificate bank still dragging their heels.

    BTW please accept my sincere condolences with your sad loss.
     
  20. Red

    Red-Taff. Well-Known Member

    Joined:
    Aug 10, 2011
    Messages:
    5,293
    Likes Received:
    3,427
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Sincere condolance.

    Was it a Funeral Plan or Funeral Insurance your late father-in-law took out. Two different things.
    If Insurance you need to check that the payments were up to date and the policy hasn't lapsed.
    Maybe bank statements could help or there may be a reference in his will to Insurances.
     

Share This Page