anyone with two braincells to rub together can work out that for most games the stands are not full-so-claim you have lost the book-get another for free and someone else can get in for nothing except for the sell out games
more details http://www.barnsleyfc.org.uk/bbs/forums/thread-view.asp?tid=74452&posts=52&start=1
My take on it If I lose my season ticket and the club refuse to renew it without any more than a token administrative charge then they can **** off for good after 15 years of having one.
same here... should be a rule first time no charge second time £5 admin charge third time pay for a ticket if you loose your season ticket i am sorry but if the club does not replace it then i would be VERY PI**ED off with them
Typical of the bunker mentality of the club "everyone's out to cheat us ',there may be a few who would try to defraud the club but the answer isn't to alienate the genuine supporter who has been robbed,accidentally lost their ticket or left it in their pocket in the washing machine.....they won't need to draw my attention to 'the new rules' because my two season tickets renewals are in the bin.
Some folk talk some twaddle A season ticket is an item of value. Something you've paid a lot of money for. There is no other article of value that, if lost, stolen or otherwise destroyed, you would expect the providing retailer to replace free of charge. So why is your ticket book different? It is certainly my belief that in genuine cases the club will make reasonable effort to assist, just as they always have. But no-one can seriously expect them to publish, in the T's and C's by which the club are then bound, that if you come into the box office and say you've lost your ticket they will dole out free ones indefinitely. If you're all that worried ask your respective household insurers if you could insure the ticket all-risks under personal possessions outside the home.
I wonder who makes these half- brain rules up. Anyone can lose their season ticket book. First match into a new season, come up to the gate and hey presto you have lost your season ticket book. Stump up another £320 or go and watch Frickley. You can't leave your book at home and just come with the numbered match-day ticket, that isn't allowed. Best bet is put it on the house insurance. Bunker attitude big time, we ought to picket the club and demand Sheps head. /poo
And some of the responses are typical of the "someone elses fault"/"nanny state" mentality where people don't take responsibility for their own actions - if you misplace it or put it in the washing machine then accept responsibility for it
The difference being... ...it is relatively easy to make sure no-one is using it, unlike the sort of things you're talking about. As long as no-one is using it, a replacement shouldn't be a problem, less a reasonable admin fee. In my job we are always having to give out replacements, often of similar values to this, as long as the checks are ok.
RE: And some of the responses yes people should accept responsibility and pay for the BOOKLET replacing. They should not have to effectively declare the contract that they entered into null and void and be forced to take out a new contract if they wish to continue to recieve the services that they have already paid for.</p> To put it another way Eaststander, if the post office lose your ticket in the post they will only pay for the cost of the actual booklet as that is all that has been lost, the contract has not been lost, it still exists, so they wont pay for a brand new one and neither should the fans.</p> Let's face it, if the club is so worried about ticket fraud being such abig issue then they would have got into the 21st century by now and put some photo id on the booklets. It's not exactly hard to affix a passport size photo to the front sheet of the booklet is it.</p>
It's worth about 3 quid. Oh sorry, do you mean that the contract that the season ticket represents is an item of value? Yes it is, but the contract has not been lost, it still exists, all that has been lost/stolen/damaged is a few pieces of paper stuck together in a plastic wallet.
But in reality accidents do happen. It's easy to lose something like that. I've lost a credit card andmy works pass in the last few months, they've just fallen out of my pocket as I've got something else out so I know how easy it is to lose something. You need to be able to do something in these circumstances and get a replacement ticket, there is no alternative, end of story.
Obviously for some people they are easy to lose Had a season ticket for 15 years and never misplaced it or put in the washer. Keep it in the same place as the car keys...and put it there when I get back in from the match. You lost your credit card when getting something else out of your pocket?! Ever heard of a wallet? But the point I was making was - take responsibility for losing it rather than thinking someone else should bail you out for it
So what about a passport? There is the value of the book itself, but it has a greater value to the individual. If your passport is lost, stolen or damaged you have to pay the full amount to replace it
and that is a total rip off too. I think all this could be why some clubs have brought in those barcode readers on turnstiles to stop this from happening. I know they have those at Everton, and southend! though southends were nackered and you had to put the ticket in twice
RE: Obviously for some people they are easy to lose I lost my credit card putting it back in my wallet, no idea quite how it happened or I wouldn't have lost it would I? Never lost anything of value before in my life, then twice in a couple ofweeks. No-one loses one on purpose and the inconvenience of having to sort everything out is bad enough withoutnot being able to get a renewal. I don't know the exact legal position anyway but surely you are purchasing admission to the games and not the booklet itself anyway?</p> And don't be so self righteous Mr Perfect!</p>