Bought a Western Digital external hard drive from Amazon yesterday and it arrived today. Supposed to be quick and easy to install, and indeed it appeared to be that way and the icon appeared in "My computer" but when I try to select it my PC just hangs. So thought I'd contact the WD support centre...find the link on their website and they have an online form that emails then, except when I tried to do that I got an error! Eventually found an email address, sent an email to that just to get an automated reply to say I couldn't email problems to that address and it directed me to the online facility instead! How can I send an email via the online facility to inform them that the online facility doesn't work?!?! (banghead)
Installed the driver, got the new hardware box etc, went on My Computer and the icon is there for new drive but when clicking on the icon the PC hangs. p.s. this is on Win98SE
Serious question Is the drive supposed to work on win 98? or are the drivers for something more err this century? I'd check the compatability - it may be the drivers dont work with 98
RE: Serious question Yes, it's advertised as being compatable with Win 98, and the drivers are specifically for Win 98. Before you start saying I should upgrade, this is part of the upgrade plan, external drive, offload my photos, music etc to it, before I buy my new PC.
Dumb question Have you tried right clicking on the icon for the new drive and selecting 'format'?</p> It could be that it is trying to read from an unformatted drive that is throwing it.</p>
RE: Dumb question Says its already formatted and "ready to go" - but tried right clicking and machine hangs straight away as well.
I reckon it's fooked then Take it into work if you have a PC there and see if it works on another PC.</p> Then at least we'll know whether it's a hardware or a software fault.</p>
RE: I reckon it's fooked then There's an idea....I'll use the PC on a spare desk though just so as not to **** mine up! Not in til Wednesday though. That's a Windows XP pc, don't need to install drivers at all for that, so would show if it's the Win 98 drivers not working correctly
Indeed If so, is your hard drive partitioned, and is there a partition on your internal hard drive with enough space to install a hooky copy of XP to?</p> That way, you could boot to XP, install the drive, copy the data from the hard disk as required then go back to your licenced 98SE until you buy a new PC. </p>
difficult then.</p> You could upgrade from win98 to a hooky xp as a temporary fixture but side-by-side installations are a nightmare without a partitioned hard disk. </p>
