PC help please - USB2 card installation

OK I've looked on the internet and I can't find anything so ...</p>

I'm reasonably techically aware (just enough to be dangerous) and I'm trying to install aUSB/Firewire combo card, plugged it in and my PC won't recognise it. Should be plug and play, but it isn't. It's a cheap Chinese brand (Mercury- KOB1394U2), so I'/m thinking of putting it on Ebay and buying another, but before I do ...</p>

Anyone know a good message board or internet resource where I might get help to diagnose the problem, or can offer advice.</p>

If I do just give up on this one and buy a replacement ... what am I looking for to check it's compatable?</p>

 

Is it on here - says something about drivers when I googled it

<span class="a"><font color="#008000" size="2">www.mercury-pc.com/product-detail.php?link=p-addcards&amp;subtitle=Add-On%20Cards&amp;productid=517</font></span></p>

<span class="a" /></p>

 

It shouldn't need a powerlead - should it?

One of the internal ones - have you tried add hardware

 

Don't think it needs power because

The Firewire port is working</p>

When I try to plug things into the USB though I get a message saying</p>

&quot;USB device not recognised&quot;</p>

I get an icon that I click on and then get device status</p>

&quot;No drivers are installed for this device. If you are having problems with this device, click Troubleshoot to start the troubleshooter.&quot;</p>

The drivers on the disk won't install, becasue I'm on service pack 2 and they seem to want service pack 2</p>

I'm downloading the drivers from the link you gave me and trying to install them. Thanks</p>

 

Go to control panel

System - hardware - universal serial bus (USB) - right click on it and it should come up with scan for hardware changes - try clicking on tht see if it does anything

 

RE: Go to control panel

Gives me a scanning message for less than a second ... but doesn't give any results or seem to do anything

 

Sorry ... did the driver work? nt

 

Try these!

http://www.pctechbytes.net/forums/</p>

</p>

Or these : </p>

http://www.tes.co.uk/section/staffroom/list_threads.aspx?path=/ict/</p>

</p>

you have to register for both but someone might help</p>

 

I think I might have found the problem

There is no USB2 controller in the device manager ... which means I don't have a usb2 driver installed</p>

I need to find the manufacturer of the USB controller I have ... and download their driver ... apparently there are only 6.</p>

I'm not quite sure how I find that out but ... google will hopefully help.</p>

I'll try those links you gave me as well and see how I get on</p>

</p>