Printer / computer assistance needed.

Discussion in 'Bulletin Board' started by judith charmers, Mar 26, 2024.

  1. jud

    judith charmers Well-Known Member

    Joined:
    Oct 9, 2011
    Messages:
    5,427
    Likes Received:
    4,968
    Trophy Points:
    113
    Occupation:
    Travel advisor
    Location:
    Barbados
    Style:
    Barnsley (full width)
    For the last few months whenever I print something from my laptop to my printer wirelessly nothing happens unless I run the troubleshooting action then it works……..I’ve tried uninstalling the printer and reconnecting but it still won’t work……the router is only a few yards away so I’m assuming it’s not a connectivity issue……

    Can anyone shed any light on this?

    TIA
     
    judith charmers, Mar 26, 2024
    #1
  2. RichK

    RichK Well-Known Member

    Joined:
    Feb 24, 2007
    Messages:
    28,863
    Likes Received:
    2,314
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Coca-Cola?

    Hth.
     
    RichK, Mar 26, 2024
    #2
  3. Tykeored

    Tykeored Well-Known Member

    Joined:
    Jun 23, 2017
    Messages:
    5,101
    Likes Received:
    6,374
    Trophy Points:
    113
    Gender:
    Male
    Style:
    Barnsley
    Have you tried making sure laptop is switched off before turning on your printer?
    I know my iPad won’t find the printer if it is already on before I switch the printer on
    It might sort it out for you
     
    Tykeored, Mar 26, 2024
    #3
  4. jud

    judith charmers Well-Known Member

    Joined:
    Oct 9, 2011
    Messages:
    5,427
    Likes Received:
    4,968
    Trophy Points:
    113
    Occupation:
    Travel advisor
    Location:
    Barbados
    Style:
    Barnsley (full width)
    It worked fine up until a few months ago then it’s just gone awol
     
    judith charmers, Mar 26, 2024
    #4
  5. JamDrop

    JamDrop Well-Known Member

    Joined:
    Mar 30, 2013
    Messages:
    18,410
    Likes Received:
    19,156
    Trophy Points:
    113
    Location:
    Leeds
    Style:
    Barnsley (full width)
    Your printer drivers are probably out of date or corrupted. Try redownloading them.
     
    JamDrop, Mar 26, 2024
    #5
    judith charmers likes this.
  6. Andy Mac

    Andy Mac Well-Known Member

    Joined:
    Apr 26, 2006
    Messages:
    11,335
    Likes Received:
    10,967
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    IT
    Location:
    Sweet Home Bingley.
    Style:
    Barnsley Dark
    Is it a HP? I have all sorts of shenanigins - always have. When it gets in a proper pickle, I open CMD as administrator (run as) and type
    net stop spooler && net start spooler

    Usually fixes it for a while.
     
    Andy Mac, Mar 26, 2024
    #6
    judith charmers likes this.
  7. jud

    judith charmers Well-Known Member

    Joined:
    Oct 9, 2011
    Messages:
    5,427
    Likes Received:
    4,968
    Trophy Points:
    113
    Occupation:
    Travel advisor
    Location:
    Barbados
    Style:
    Barnsley (full width)
    It is…….that message reads like a Chinese script to me :D:D:D
     
    judith charmers, Mar 26, 2024
    #7
  8. Sta

    Stahlrost Well-Known Member

    Joined:
    Oct 13, 2006
    Messages:
    21,231
    Likes Received:
    13,297
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    None
    Location:
    Dodworth
    Home Page:
    Style:
    Barnsley Dark
    I will never buy a HP product again. The usual "click here and follow the instructions on the screen" never works, ever. Everything is totally different to the on-screen instructions. I changed our home WiFi password recently - big mistake. It took me 5 hours to connect my HP wireless printer using the new password, including a factory reset and several power cycles. I'm amazed that HP actually exists.
     
    Last edited: Mar 26, 2024
    Stahlrost, Mar 26, 2024
    #8
    Dodgy Back Tyke and Andy Mac like this.
  9. kie

    kiefer1912 Well-Known Member

    Joined:
    Aug 9, 2011
    Messages:
    196
    Likes Received:
    310
    Trophy Points:
    63
    Gender:
    Male
    Occupation:
    ELECTRICIAN
    Location:
    Wombwell
    Style:
    Barnsley (full width)
    Last edited: Mar 26, 2024
    kiefer1912, Mar 26, 2024
    #9
    sadbrewer likes this.

Share This Page