question about the SLOs

Discussion in 'Bulletin Board ARCHIVE' started by SuperTyke, Apr 7, 2015.

Page 1 of 2
  1. SuperTyke

    SuperTyke Well-Known Member

    Joined:
    Oct 12, 2005
    Messages:
    55,664
    Likes Received:
    29,773
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    I still have no idea what they do.

    I understand that they are having a meeting with the club and the police are going along but how does that differ from the fans forums which already exist?
    If I have a query or complaint that I'd like to take to the club it seems I can email the SLOs but surely that is just putting a middle man in the way when I could email the club directly from the same computer.

    The way I thought it would work was that they would be visible and accessible at games for supporters to directly approach with issues they were facing at the time and they would then attempt to deal with it but so far I haven't seen anyone identifying as an SLO at any home game. Is it because they aren't there or rather aren't to be approached at matches only afterwards? Or is it that they are to be approached but you have to know what they look like? Is there is no way of identifying them unless you know them?

    Not a complaint at all. I've had no reason to speak to them. I'm just struggling to under stand how they are supposed to operate
     
    SuperTyke, Apr 7, 2015
    #1
  2. LDR

    LDRed Well-Known Member

    Joined:
    Dec 11, 2008
    Messages:
    14,721
    Likes Received:
    409
    Trophy Points:
    83
    Gender:
    Male
    Occupation:
    Groundhopper
    Style:
    Barnsley
    And never get a reply? :)
     
    LDRed, Apr 7, 2015
    #2
  3. SuperTyke

    SuperTyke Well-Known Member

    Joined:
    Oct 12, 2005
    Messages:
    55,664
    Likes Received:
    29,773
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    ********. Rib Noodles will get back to replying to me one day, he's just been busy for the last 8 years
     
    SuperTyke, Apr 7, 2015
    #3
  4. Gally

    Gally Administrator Staff Member Admin

    Joined:
    Nov 5, 2009
    Messages:
    17,106
    Likes Received:
    12,709
    Trophy Points:
    113
    Location:
    York
    Home Page:
    Style:
    Barnsley
    I'm not sure the role of the SLO was supposed to be that of a customer service/complaints person. It seems that is the case at BFC but I don't think that was the intention by FSF etc.

    As far as the police questions the club said they would not come to the open forum
     
    Gally, Apr 7, 2015
    #4
  5. JamDrop

    JamDrop Well-Known Member

    Joined:
    Mar 30, 2013
    Messages:
    18,694
    Likes Received:
    19,645
    Trophy Points:
    113
    Location:
    Leeds
    Style:
    Barnsley (full width)
    Genuine question, what is their role? Is there a link to somewhere that I can read or something?
     
    JamDrop, Apr 7, 2015
    #5
  6. SuperTyke

    SuperTyke Well-Known Member

    Joined:
    Oct 12, 2005
    Messages:
    55,664
    Likes Received:
    29,773
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    What was the intention?

    And those in charge of policing our club sound a bit like cowards from that
     
    SuperTyke, Apr 7, 2015
    #6
  7. sch

    schadwick New Member

    Joined:
    Dec 3, 2014
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    1
    Style:
    Barnsley (full width)
    We are there to act as a link between the supporters and the club if you have any questions relating to the club or suggestions or criticisms we can look into it and get a response from the appropriate person within the club. that is the purpose of the SLO email address. we will be more easily identifiable at matches from next season but at the moment it is learning curve so any feedback is appreciated
     
    schadwick, Apr 7, 2015
    #7
  8. LDR

    LDRed Well-Known Member

    Joined:
    Dec 11, 2008
    Messages:
    14,721
    Likes Received:
    409
    Trophy Points:
    83
    Gender:
    Male
    Occupation:
    Groundhopper
    Style:
    Barnsley
    How so?
     
    LDRed, Apr 7, 2015
    #8
  9. SuperTyke

    SuperTyke Well-Known Member

    Joined:
    Oct 12, 2005
    Messages:
    55,664
    Likes Received:
    29,773
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    So basically it is just a case that for a supporter with a query then one paid member of staff (who has other duties) has been replaced by 3 or 4 unpaid volunteers? Not really there to do anything new, just to replace the existing customer service system
     
    SuperTyke, Apr 7, 2015
    #9
  10. madmark62

    madmark62 Well-Known Member

    Joined:
    Jun 22, 2006
    Messages:
    20,282
    Likes Received:
    190
    Trophy Points:
    63
    Location:
    Floating along lifes waterways
    Style:
    Barnsley (full width)
    They are going to be painted bright fluorescent pink !
     
    madmark62, Apr 7, 2015
    #10
  11. sch

    schadwick New Member

    Joined:
    Dec 3, 2014
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    1
    Style:
    Barnsley (full width)
    I believe the intention is for us to have jackets identifying us on match days
     
    schadwick, Apr 7, 2015
    #11
  12. LDR

    LDRed Well-Known Member

    Joined:
    Dec 11, 2008
    Messages:
    14,721
    Likes Received:
    409
    Trophy Points:
    83
    Gender:
    Male
    Occupation:
    Groundhopper
    Style:
    Barnsley
    Ah fluorescent colours, that will help us pick them out from the coppers, programme sellers and stewards :D
     
    LDRed, Apr 7, 2015
    #12
  13. Gally

    Gally Administrator Staff Member Admin

    Joined:
    Nov 5, 2009
    Messages:
    17,106
    Likes Received:
    12,709
    Trophy Points:
    113
    Location:
    York
    Home Page:
    Style:
    Barnsley

    I think the idea was that it would be a proactive rather than reactive role. Giving supporters better opportunities to enjoy themselves. Getting the clubs to view supporters in a different light. Not so much about firefighting but ensuring the fires don't happen in the first place. It's something that will evolve and its very much early days I guess.
     
    Gally, Apr 7, 2015
    #13
  14. Gally

    Gally Administrator Staff Member Admin

    Joined:
    Nov 5, 2009
    Messages:
    17,106
    Likes Received:
    12,709
    Trophy Points:
    113
    Location:
    York
    Home Page:
    Style:
    Barnsley
    Yes the FSF site is a good place
    http://www.fsf.org.uk/slo/
     
    Gally, Apr 7, 2015
    #14
  15. madmark62

    madmark62 Well-Known Member

    Joined:
    Jun 22, 2006
    Messages:
    20,282
    Likes Received:
    190
    Trophy Points:
    63
    Location:
    Floating along lifes waterways
    Style:
    Barnsley (full width)
    Yep. but it is a different colour though !, Having said that , knowing BFC they will end up with effluent colours ;)
     
    madmark62, Apr 7, 2015
    #15
  16. Marc

    Marc Administrator Staff Member Admin

    Joined:
    Aug 10, 2012
    Messages:
    28,519
    Likes Received:
    23,717
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    i only have one plea, re. the SLOs. please don't have a pop at them (well, not yet anyway). they're doing this job for the right reasons, and it's probably one that most of us would give a proper wide berth. my personal view is it's a bit of a thankless task, and they won't deserve the grief they will undoubtedly get.

    i reckon this one is a case of 'if you've nothing nice to say, say nothing'..
     
    Marc, Apr 7, 2015
    #16
  17. Barnsley Loyal

    Barnsley Loyal Well-Known Member

    Joined:
    Sep 19, 2012
    Messages:
    8,109
    Likes Received:
    2,682
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Could not agree more

    Not a job I would like to be honest

    Fair play to the people taking part


    Sent from my iPhone using Tapatalk
     
    Barnsley Loyal, Apr 7, 2015
    #17
  18. Jay

    Jay Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    43,307
    Likes Received:
    31,907
    Trophy Points:
    113
    Location:
    On Sofa
    Style:
    Barnsley
    Candlelight is probably best. We're not a pretty bunch.
     
    Jay, Apr 8, 2015
    #18
  19. Nor

    NorthernDreamer Well-Known Member

    Joined:
    Sep 2, 2012
    Messages:
    771
    Likes Received:
    528
    Trophy Points:
    93
    Gender:
    Male
    Occupation:
    Retired
    Location:
    Wombwell
    Style:
    Barnsley (full width)
    They will be wearing a pink carnation in their buttonhole and will have a copy of the Daily Express under their arm.
     
    NorthernDreamer, Apr 8, 2015
    #19
  20. Marc

    Marc Administrator Staff Member Admin

    Joined:
    Aug 10, 2012
    Messages:
    28,519
    Likes Received:
    23,717
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    I read butthole...
     
    Marc, Apr 8, 2015
    #20
Page 1 of 2

Share This Page