Response from Mr Shepherd re the ticket office issue last week...

I can't see why he would mind me posting this, so here goes...

Allen
I got your email this morning and I have investigated the matter with the people
in our box office.

I really cannot understand it because they categorically 1000% deny that
this incident has happened. The only time that proof of age is request is
when purchasing a season ticket and that is for obvious reasons.

If a match day ticket is being purchased, no proof of age is requested, and
they categorically assure me that this incident did not happen, I believe
them.

Perhaps if the person who made the accusation will write to me (not email)
with his name and address clearly stated on the letterhead then I will
contact him and invite him in to discus the matter.

Glad of the 3 points last Saturday!
Best wishes
Gordon Shepherd

 

It was Eastand Lower who was complaining I think

http://www.barnsleyfc.org.uk/BBS/forums/thread-view.asp?tid=3031&amp;mid=16964#M16964</p>

Not AM.</p>

 

now there's a challenge

come down and we'll discuss (if it really happened).

while ya down we'll go to the box office so you can point who said it.

fair play GS

 

RE: now there's a challenge

..almost akin to "I'll meet you 'int car park" ff

 

RE: now there's a challenge

I think that's the way to look at it mate. If he's been told categorically by his staff that it didn't happen, it wouldn't look very good if he came out and doubted them. He's in a no-win situation here, and I think offering to see the person involved to discuss it is the right thing to do.

No doubt some people will criticise him as that's their way, but I don't think he can do any more than that without evidence that only the person involved can come up with.

 

he has to back his staff tho

especially when its so implausible

 

that werent me roundsman it was eaststand lower

and yes he is accusing him of being a liar in my opinion

 

RE: that werent me roundsman it was eaststand lower

Yes, sorry my friend - I misread it.

Nowt like calling your customers liars is there...

 

i think its down to Eaststand Lower now

lets see if he meets up. maybe his GS will be accused of not replying to his letter...ff

sorry, i'm just interested in seeing how this develops

(fishin)

 

nothing like it at all

i'm intrigued as to what will happen if ES emails the club. will they ignore him because it isnt a written letter as requested by mr shepherd?

 

RE: now there's a challenge

Be interesting to hear what Eaststand Lower has to say...

 

Sorry

I just edited your post accidently rather than replying to it. Must be loosing it.

 

RE: Sorry

It's OK...it was a bit provocative anyhow!!

 

RE: that werent me roundsman it was eaststand lower

He hasnt actually said that. What other option has GS got? He isnt going to bollock one of his staff for no reason is he just to please a fan.

 

the customer is always right except when they are wrong

this "customer is always right" is nonsense as there are too many blaggers out there

 

RE: the customer is always right except when they are wrong

Yep, maybe I'm too old fashioned.

 

what if a fan told you you missed a note

and they'd paid to get in. would you say "yes i missed it, i'm crap, fancy pulling me off?"

dunno where i'm going this

 

RE: what if a fan told you you missed a note

I'm still interested to hear Eaststand Lowers' response though..

 

agree...

so you've never asked a fan to pull you off?

 

RE: now there's a challenge

He'll have to identify the member of staff... short of that nothing can happen.

The thing is, do they all work full time in there? What if the person who did it isn't working today?