Ringing Colchester United for tickets

Discussion in 'Bulletin Board ARCHIVE' started by The Albatross, Jul 28, 2005.

  1. The

    The Albatross Well-Known Member

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    Just rung up for some tickets and got one of those automated answer machines ....

    Thank you for calling etc .... you are in a queue, please be patient .... your position in that queue is ... 1 .... thank you for your patience .... your position in that queue is ... 1.... please be patient etc. etc. ... for 20 fecking minutes, how annoying is that? anyway got through in the end but be warned if you are planning on ringing up, make sure you aren't in a rush!
     
    The Albatross, Jul 28, 2005
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  2. Gue

    Guest Guest

    Is there a credit card fee.
     
    Guest, Jul 28, 2005
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  3. Hicksy

    Hicksy Administrator Staff Member Admin

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    I got straight through- I thought their telephone systems was great

    Recorded message:

    "Please wait whilst we connect you..."

    "Tickets are currently on sale for team x away and teams w&y home plus the friendly against z"

    Unlike ours- "Hello Barnsley Football Club" followed by silence till someone picks up in ticket office. Least thats the way it was last season, apologies if its improved. Anyway those machines cost £90 as we've just had one installed here.
     
    Hicksy, Jul 28, 2005
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  4. The

    The Albatross Well-Known Member

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    I got ten tickets and it was £140.50 so it looks like the charge is 50p which I think is quite good
     
    The Albatross, Jul 28, 2005
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  5. The

    The Albatross Well-Known Member

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    You got lucky then ....

    ... nowt wrong with their answering machine, but as I was 'No.1' in the queue, for 20 minutes, they obviously hadn't got any staff to pick up the phone! In which case the machine should say, "there is no one available to take your call, please ring later", instead of keeping me hanging on for so long at great expense (to my office)!
     
    The Albatross, Jul 28, 2005
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