You took an 08 plate through a car wash? TUT TUT!! - I wouldn't take a 10yr old car through one. Hand wash only.
It's not a problem using carwashes normally with any car, never ever had a problem with them until now. I know Mini recommend not using them because the stripes will peel off, but that's normal for decals, pretty obvious too.
Like what? "Warning - try and clean your car and we may scratch it"? What a ****** you really are, **** off back to Ridsdale you scummer.
No, you're the one who follows Peter Ridsdale round the country bowing down to his every word. A scratch can be fixed, but you'll be a lovely person for the rest of your days, which are hopefully limited.
Proving to the owners that the scratch was done in the carwash might be rather difficult. Car-washes are notorious for damaging cars, do the sensible thing next time and hand-wash it.
Not to mention They all tend to have a disclaimer up saying that it's at your risk and they accept no responsibility. Why take it through an automated car wash anyway when you can get a much better job done at a hand car wash for about a fiver.
Something simular happened to me last summer. It was a rough wash and wiped off my Seat badge on a 2 year old Leon. I was gutted and didn't notice it until I got home, only on the back of the car. Felt at the time it was a bit strong but just didn't think.