Shirt ordering help

Discussion in 'Bulletin Board' started by Tyke1, Jul 17, 2020.

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  1. Tyk

    Tyke1 Well-Known Member

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    Gone to order my shirt as am a reserved plus. But when i come to go to checkout its saying this message

    Unfortunately you are attempting to purchase more tickets for a match than your type of membership allows. Please double check and either choose a different price class use assign to assign tickets to a member within your network or remove items from your basket
     
    Tyke1, Jul 17, 2020
    #1
  2. Frans

    Frans Well-Known Member

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    Yes, I have one of those
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    Same for me :-(
     
    Frans, Jul 17, 2020
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  3. Redhelen

    Redhelen Well-Known Member

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    Daughter in charge of doing it for my son now. Gone through fine.
     
    Redhelen, Jul 17, 2020
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  4. Tarntyke

    Tarntyke Well-Known Member

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    Just ordered mine no problem
     
    Tarntyke, Jul 17, 2020
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  5. Tyk

    Tyke1 Well-Known Member

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    Mines still doing same as before for some reason
     
    Tyke1, Jul 17, 2020
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  6. Men

    Menai Tyke Well-Known Member

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    What’s the point when you haven’t seen them yet?
     
    Menai Tyke, Jul 17, 2020
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  7. Redhelen

    Redhelen Well-Known Member

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    You can get an idea from the picture, they don't differ wildly.
     
    Redhelen, Jul 17, 2020
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  8. Men

    Menai Tyke Well-Known Member

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    I hadn’t seen the other article.
     
    Menai Tyke, Jul 17, 2020
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  9. MDG

    MDG Well-Known Member

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    Am I missing something?

    New kit pictures have been on the club website all afternoon, so I reserved my red one earlier.
     
    MDG, Jul 17, 2020
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  10. kez

    kez Well-Known Member

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    You have to assign the shirts to the name of the reserved+ ticket as though you were ordering a ticket. It did it to me as i tried to put 2 shirts to 1 person, as soon as i changed it it worked fine. Hope that helps
     
    kez, Jul 17, 2020
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  11. Frans

    Frans Well-Known Member

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    I have 1 shirt in the basket, assigned to me, logged in as reserved plus member and I get that error message every time
     
    Frans, Jul 17, 2020
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  12. Redhelen

    Redhelen Well-Known Member

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    Are you sure there's nothing else in your basket?
     
    Redhelen, Jul 17, 2020
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  13. Frans

    Frans Well-Known Member

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    Yep nothing else there.

    I had a look on twitter earlier and it seems a few other people are having the same issue. Box office tweeted to say they’d take it up with Ticketmaster
     
    Frans, Jul 17, 2020
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  14. kez

    kez Well-Known Member

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    It wouldn't be Barnsley if everything went smoothly
     
    kez, Jul 17, 2020
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  15. SuperTyke

    SuperTyke Well-Known Member

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    No idea why we still use Ticketmaster. They've been absolutely useless for years.
     
    SuperTyke, Jul 17, 2020
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  16. Men

    Menai Tyke Well-Known Member

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    Well doesn’t take Calumbo to work out I hadn’t ******* seen it.
     
    Menai Tyke, Jul 17, 2020
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  17. MDG

    MDG Well-Known Member

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    Haha ok. It just made me think, have I just ordered summat I hadn't seen and this wasn't the actual shirt.. Knowing me they'll send a shaw carpets one with the stars on.
     
    MDG, Jul 17, 2020
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  18. Dub-Tyke

    Dub-Tyke Well-Known Member

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    Never had a problem. They are the biggest ticket outlet in the country.

    I get a lot of gig tickets through them too, and never had a problem for years.

    The club has picked the biggest, best and most well known provider of ticketing solutions in the country. Errors will always occur on websites, but not sure what the issue is here.....
     
    Dub-Tyke, Jul 18, 2020
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  19. SuperTyke

    SuperTyke Well-Known Member

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    There has been big problems with Ticketmaster for years. Remember the Wembley fiasco?
    Just because something got in early and is the biggest doesn't make it the best.
     
    SuperTyke, Jul 18, 2020
    #19
  20. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    I also have this problem - tried using both Chrome and Firefox in case its somehow linked to the browser but get the same which ever I try and pick
    Also tried switching between all areas and internet sales - makes no difference I always get the same message - its somewhat annoying
     
    Farnham_Red, Jul 18, 2020
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