Sky plus help anyone please

when i press record, or try to access the saved programmes or try to pause a programme it keeps saying sky plus error, gives 2 options, either to continue without sky plus functionality or select to restart, if i press to restart it goes off and doesnt come back on, when it eventually does come back on it is still the same,
any ideas, do i need to reset anything?, is there anything i need to alter in the services section,
cheers in advance

 

If you've already tried the age old, unplug then plug back in, then it's a call to Sky I think.....could be a hard drive failure.

http://helpforum.sky.com/t5/Sky/Loss-of-sky-plus-features/td-p/353783

 

Cheers Richard, thats what I feared

more expense !!!!!

 

Re: Cheers Richard, thats what I feared

Nah! Just threaten to cancel when they try to charge you, I got a replacement box for free. The downside is losing your recordings.

 

Re: Cheers Richard, thats what I feared

Will try it but Ive had 2 free boxes (only 1 sky plus though) already, bit of a ****** losing the saved stuff but i have got it all on disc so all not lost