Tech help needed - Wanadoo broadband

Discussion in 'Bulletin Board ARCHIVE' started by italrosso, Jun 11, 2006.

  1. ita

    italrosso Active Member

    Joined:
    Jan 18, 2006
    Messages:
    708
    Likes Received:
    33
    Style:
    Barnsley (full width)
    I have 2 laptops that can connect to a Wanadoo wireless router. With one there's no problem but with the other it works for about 5 minutes then loses the ability to read web pages etc. The computer says the connection is still active but nothing happens. If I disconnect and reconnent then everything is fine for another 5 minutes. Any ideas what's going on? Would be great to know as it's making me tear my hair out. Thanks
     
  2. Jaffa

    Jaffa Well-Known Member

    Joined:
    Jul 20, 2005
    Messages:
    2,463
    Likes Received:
    38
    Location:
    Tarn
    Style:
    Barnsley (full width)
    try changing the channels on the livebox

    go to start programs wanadoo inventel configure livebox then go on access configuration pages

    username admin

    password admin

    then find the channel changer channel 9 usually the best

    if not do a factory reset

    unplug all the cables out the back of the livebox after 30 secs replug the power cable while holding number1 in then let the phone light the @ light and the fastforward light come on then once they have come on let go of number 1 and the exclimation mark starts flashing wait til all the lights av stopped dancing about and only the antenna and the @ light is flashing then reconnect the other cables then uninstall by going to start programs wanadoo inventel uninstall livebox click select all then execute then restart pc put installation cd back in (easy setup cd) then go threw insall wanadoo for the first time it wil ask for the wepkey and it is the 26 digit key on the bottom of the livebox and it wil ask for ya username and password if not known ring customer services and then enter it then u should all be ok, if not an inventel wireless adapter they wont help u
     
  3. Jaffa

    Jaffa Well-Known Member

    Joined:
    Jul 20, 2005
    Messages:
    2,463
    Likes Received:
    38
    Location:
    Tarn
    Style:
    Barnsley (full width)
    RE: try changing the channels on the livebox

    if that doesnt work ask sambora or total_tyke because i may have missed something or there maybe a problem with the line ring up and they will do a line test make sure you dont fail dpa and be on the phone for 45 minutes else i may have to ring you back:pff :pff :pff
     
  4. ita

    italrosso Active Member

    Joined:
    Jan 18, 2006
    Messages:
    708
    Likes Received:
    33
    Style:
    Barnsley (full width)
    where's the channel changer?

    Thanks for the help so far. I feel real dumb :( but I cannot find the channel changer.
     
  5. ita

    italrosso Active Member

    Joined:
    Jan 18, 2006
    Messages:
    708
    Likes Received:
    33
    Style:
    Barnsley (full width)
    Found it - ignore above nt
     
  6. Jaffa

    Jaffa Well-Known Member

    Joined:
    Jul 20, 2005
    Messages:
    2,463
    Likes Received:
    38
    Location:
    Tarn
    Style:
    Barnsley (full width)
    RE: Found it - ignore above nt

    tha oreyt nar?
     
  7. tot

    total_tyke New Member

    Joined:
    Sep 15, 2005
    Messages:
    888
    Likes Received:
    0
    Location:
    Athersley
    dont listen to jaffa he fobs customers off

    and its orange not wanadoo :pff
     

Share This Page