Arseholes. </p> The automated message said there were no known problems and they weren't answering the fault line. </p>
RE: Arseholes. I thought you were going to say they were arseholes for not knowing that they might have a few problems if all the connected modems needed to renew their ip address at the same time. Never heard of any other isp - not even BT making that particular screw up
Complete gits I got (eventually!)through because mine had been really slow for days and then stopped.The pillock who answered the phone even booked an engineers visit because he didnt know of any problems.
I love this bit: "It is difficult to establish the exact scale of the affected customers. Some customers may have noticed a loss of service as short as a few minutes, many may not have seen any loss of service at all, depending on when they were online." </p> So, if you happend to be out on Monday and not logged on, you wouldn't have noticed it was down.</p> It all makes sense now. I always wondered what happened to things that don't work whenI am not using them.</p>