Been out of the country for quite a few Saturdays so I didn't get a season ticket this year. Looked what I have on for next year and decided to get my half season ticket; efficient, friendly and informed staff meant it was a fast and painless phonecall. Yooooouuu Re-eeeeeeeds.
I see what you're saying but a decent telephone manner and knowledge of the job should be a requisite of working for the box office.
Indeed, but it's not always the case. Generally people are quick to slate poor service, but slow to praise good service. And yes, I do praise people who do the job they're paid to do when they do it well, regardless of the job. Telling people you were happy with something costs nowt and has a positive impact. Don't you ever thank the barmaid for your drink or your taxi driver for getting you home?
But thats why you were buying the half season ticket isn`t it? I needed to know anyway never mind what he says.
Apologies to Plankton Pete. Had yet another ****ty day and did not engage brain before making comments. Apologies to Dyson for being a **** on this thread.