Trying to buy season tickets

Discussion in 'Bulletin Board ARCHIVE' started by JDB, Jul 18, 2013.

  1. JDB

    JDB Well-Known Member

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    Sorry to be negative here, but I've been trying to buy season tickets online for the past two weeks and the booking system is down. I've emailed the club without response, and tweeted them in the hope of a response, but I haven't even been acknowledged. I'm trying to buy 3 season tickets, yet they apparently won't do anything to help me.

    I can't get up to Oakwell until at least next weekend - very poor service!

    Has anyone else had a similar problem?
     
    JDB, Jul 18, 2013
    #1
  2. Gally

    Gally Administrator Staff Member Admin

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    What do you mean it's down?

    I can connect ok.

    https://www.eticketing.co.uk/barnsleyfc/details/event.aspx?itemref=1497

    Also what email address did you use to contact the club?
     
    Gally, Jul 18, 2013
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  3. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    Are we not selling New ST's in the West Stand then as that is shown as not available in any section and I find it hard to believe its all sold out
     
    Farnham_Red, Jul 18, 2013
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  4. Gordon Owen

    Gordon Owen Well-Known Member

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    Knocking it darn, don't tell Dyson...
     
    Gordon Owen, Jul 18, 2013
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  5. BostonRed

    BostonRed Well-Known Member

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    I bought mine online roughly 2-3 weeks ago and everything was fine, no problems. I might have broken the internet in the process though?
     
    BostonRed, Jul 18, 2013
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  6. Football Agent X

    Football Agent X Active Member

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    Give them a ring 211211, the good old fashion way:cool:
     
    Football Agent X, Jul 18, 2013
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  7. tyk

    tykes1912 Member

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    I'm reliably informed that there has been an upgrade to the system and now you can get a season ticket online again. Who did you email?
     
    tykes1912, Jul 18, 2013
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  8. JDB

    JDB Well-Known Member

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    I emailed the box office address, but not heard a thing. I also tweeted the official account.

    I'll have another go when I get home, hopefully it's sorted. Previously, I got onto the e-ticketing site and it set that online bookings were currently out of stock.
     
    JDB, Jul 18, 2013
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  9. I'm Spartacus

    I'm Spartacus Well-Known Member

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    A mate had been trying all week...Finally got sorted this afternoon.
     
    I'm Spartacus, Jul 18, 2013
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  10. JDB

    JDB Well-Known Member

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    I'm not allowed to buy 3 tickets online...just great. At least the e-ticketing site is working now, I just can't complete the transaction! Why do they make it so hard to buy tickets - I'm trying to give them £1050!
     
    JDB, Jul 18, 2013
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  11. LDR

    LDRed Well-Known Member

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    Worked perfectly for me. Only problem I had was duplicate accounts, emailed the box office and they sorted it out for me straight away. Give them a ring tomorrow.
     
    LDRed, Jul 18, 2013
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  12. I'm Spartacus

    I'm Spartacus Well-Known Member

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    I brought up deep concerns with the club about eticketing this time last year...nowt seems to have improved. Bet they've cost the club a fair few quid.
     
    I'm Spartacus, Jul 18, 2013
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  13. tyk

    tykes1912 Member

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    Email mark.stokes@barnsleyfc.co.uk or call in morning
     
    tykes1912, Jul 18, 2013
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  14. LDR

    LDRed Well-Known Member

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    How deep were your concerns?
     
    LDRed, Jul 18, 2013
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  15. I'm Spartacus

    I'm Spartacus Well-Known Member

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    Fracking deep...
     
    I'm Spartacus, Jul 18, 2013
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  16. JDB

    JDB Well-Known Member

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    I'll have to email him. I work in an open office so calling during office hours is a bit difficult.
     
    JDB, Jul 19, 2013
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  17. jedstar

    jedstar Well-Known Member

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    It seemed to be working yesterday evening, albeit somewhat intermittently - I wanted to count the number of greyed out dots to work out how many ST's we had sold but I'm not autistic enough to sit down and do that! Anyone fancy having a go? :)
     
    jedstar, Jul 19, 2013
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  18. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    Bit pointless at the moment when you have no way of knowing how many were sold in the West Stand
     
    Farnham_Red, Jul 19, 2013
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  19. Durkar Red

    Durkar Red Well-Known Member

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    that should be ebygumticketing.co.uk and if you want to to sell them on put them on ebaygum.co.uk
     
    Durkar Red, Jul 19, 2013
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  20. jedstar

    jedstar Well-Known Member

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    I think the not available parts of the west are ones where we don't sell tickets aren't they?
     
    jedstar, Jul 19, 2013
    #20

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