urgent techy help

Got a virus on my computer anti virus will not remove it is there any way i can just wipe my computer clean and start again.

Thanks
Daniel

 

should have either recovery cd's or some have it where you press an "f" button on boot up.
dont forget to back up any stuff 1st cos it'll be gone

 

Yeah but it's a pain. Have you tried a different anti virus? Avg free is usually pretty good at shifting em

 

tried everything not movin this one just want to get rid of the lot tbh

 

Try, going into safe mode & doing a system restore back before you think the virus attacked the computer.

 

and if this doesnt work then what do i have to do thanks

 

you may have to buy a good virus remover, if you want to keep it private, or you could take it to a computer shop and ask them if they could remove it. @ what price i don't know.</p>

What <font size="7">v<font size="6">i<font size="5">r<font size="4">u<font size="3">s ( <font size="2">is it you have got, do you know.</font></font></font></font></font></font>
</p>

 

norton and it just keeps saying unable to repair file etc etc what does the tapping f10 button do when starting computer up have thats something some1 else as said

 

what your on Vista or XP?</p>

What is the virus that is attacking your computer. (casualty)
</p>

 

xp

 

If you know what the virus is you maybe able to google it and find a patch nt

 

press the reset button on your computer, then it should say which button to press to take you into safe mode.</p>

I think its f eight, but don't quote me on it. Because I am now on vista and I have forgot which one you press for XP.
</p>

 

all i want to do now is just get rid of the lot lol

 

If you go into safe mode, do a system restore, you could take the computer back several months if you wished.

 

and then if this doesnt work whats the thing thats left to do

 

Take it to a computer shop, or get someone to come out and look at it.</p>

Don't let it get you down, if its only a virus it can be removed </p>To get into the Windows 2000 / XP Safe mode, as the computer is booting press and hold your &quot;F8 Key&quot; which should bring up the &quot;Windows Advanced Options Menu&quot; as shown below. Use your arrow keys to move to &quot;Safe Mode&quot; and press your Enter key.

 

As Football Agent X as said. Best thing to do would be to have a look on google to see if there are any solutions from searching for the virus there.

If that doesn't work, a system restore to a point when you know you didn't have the virus may work. Make sure you backup your documents first though.

Have you tried using a different virus software to try and get rid of it? Last thing you want to do is have to go through the hassle of formatting and reinstalling stuff.