</p> Just been on to them. Apparently there's a signal strength issue following the outage and it's causing PCs and modems to fall out. If you lose your connectiontry this -</p> Turn off your PC. </p> Poweroff your modem and router.</p> Power on the modem and wait for the cable light to stabilise.</p> Power on the router and wait for it to stabilise.</p> Turn on your PC.</p> (Obviously if you're not wireless just miss the router bits out.)</p> If you still have a problem you might need to speak to them and they'll lead you through a load of stuff I can't remember. That should fix it. Mine hasn't dropped out now f</p> </p>
I had to reset my cable modem and router yesterday .... .... I assumed it was my router that had hung as it worked OK afterwards but maybe it was Virgin themselves.