Had to work late, neither me or the boy had chance to eat anything before we came. Don’t always buy stuff, but was going to tonight. Excitement, they’ve got new tills. ‘Eyup love, could I have a hot dog and a cheeseburger please?’ ‘that’s £12.40 please’ ‘that’s not right duck, should be £8.20’ ‘oh yeah’… proceeds to look at the till blankly. …after a while I suggest it’s been programmed wrong. So she radios down for help. Nobody comes. ‘Can I just pay at that till?’ Gesturing to the other of the two tills on the same counter. Maybe three feet away. ‘only if you’ve got cash, the card machine doesn’t work’ ‘is it not brand new?’ ‘yeah’ ‘Just the hotdog then’. I’ll go hungry, maybe have a round of toast at home if I can be arsed later. Very minor in the grand scale of things but surely you check you’ve programmed all the items right if you install a new pos system? Just embarrassing really. The lass had no customer service and little in the way of conversation skills whatsoever - but I did feel sorry for her a bit. Especially as she appeared to be training a new lad who looked surgically attached to her hip, and the lass on the other till stood with her hands in her pockets looking gourmless.