Who knows about trading standards/ trades description

"Booked" at cottage for 10 last Friday on www.cottages4u . Cottage booked for 2 nights - went thru credit card payment & sent the payment off into cyberspace. Got an e mail earlier this week saying that the cottage no longer accepts 2 night bookings, the minimum is 3
My argument is it was advertised as 2 nights, and the system enabled me to "book" at a 2 night rate.
rang them saying they're not allowed to sell under different circumstances than they advertised, but after half an hour of idiots telling me that the computer won't let them book 2 nights, I could hardly be bothered. The woman suggested rather aggressively that I take it up with trading standards - c4u complaints procedure takes 14 days!!
Is it worth persuing?
(

 

http://www.dti.gov.uk/ccp/topics1/saleandsupply.htm

 

Cheers

Will have a look , but think I'm just going to take my business to someone who gives a monkeys.

 

Did they take any money out of your bank acount?

If you paid by card over the internet then the contract became binding once the money was taken from your account. Until that point you havent actually bought anything because the company hasnt accepted your offer of a purchase. This is in spite of them offering it on their website.</p>

 

RE: Did they take any money out of your bank acount?

No. No money exchanged.... but I still think they are obliged to sell goods at the price advertised

 

unfortunately they arent

the advertised price is an &quot;invitation to treat&quot; only and a sale has only been made once they have accepted your offer by taking your money. The equivelent in a shop is that you have not bought any goods until you have actually handed over the money and it has been accepted by the cashier.</p>

It's a stupid ruling that really needs changing in my opinion. If something is advertised then the seller should be forced to sell that product or service for the advertised price and if they cannot do this (because theyre advertising a product or service that they cant provide) then I think the buyer should be compensated.</p>

 

Computer says "no"!