They were OK when they had Managers. I banked with them from 1966 to 1990, but left once you had to deal with some ‘adviser’ rather than the Manager.
Been with Halifax since my parents opened me an account at 1 year old. Never had any problems with them and as others have said they offer cash back too.
Halifax are absolute crooks.. Had a current account and credit card with them and had a dispute on the card. Informed them until the issues were resolved, they wouldn't be getting any card payments... They took it upon themselves to dip into my current account and transfer money across to the credit card. Served them with a county court claim, they backed down day before it was due to go to court. Full settlement to my terms and 5 years of interest at corporate rate.. So yeah...crooks.
I think this post pretty much sums up that it's a waste of time asking for bank recommendations. Every bank is great to one individual but crap to another. When alls said and done we all have different circumstances and will all be treated differently. I was with HSBC and they were great until I got into difficulties during the recession. At that point I felt that they slammed the door shut and ramped up the charges and interest. Before them it was Lloyds who I fell out with, but they'd been ok to start with. One man's meat is another man's poison.
I was with Midland (as was) and lost my job. Took 8 weeks to sign on after a problem with my claim. They rather nicely hit me with loads of charges for going overdrawn - even though I'd told them of the situation and asked/begged for help. As soon as I got a job I left them and have never looked back.
Noel Edmunds had a dispute with his bank and actually set up a radio station just to slag them off on.
T&cs say they can offset your credit card with funds in your current account if payments arw not made for upto and including the full amount. Never get a credit card with who you bank with.
Not on the very old T&C's I had hence my court filing against them... That's a more recent term banks have sneaked in...
I wonder if it's a coincidence that Yorkshire Bank's internet banking has just changed and become more restrictive for PC users. I've just had to pay a bill in two chunks because it was over £500. Apparently this wouldn't have happened if I was using their mobile app. Why on earth should that make a difference?