There seems to be plenty of stories doing the rounds of people being ripped off/conned by Viagogo for Ed Sheeran tickets. Anybody on here ever used them?
Doesn't surprise me if true, it seems to be an industry that gets away with very little regulation. Makes me laugh how people used to complain to high heaven about being charged a £2 booking fee on a £10 Ryanair flight, yet never complain about a £10 booking fee on a £175 Glastonbury ticket. Suppose people aren't bothered if what they are buying appears to be "cool". I'd have a £10 flight to Bratislava any day over standing in a muddy field full of knobheads.
Totally shocking what they allowed in regards to the Ed Sheeran tickets. More shocking that they were allowed to do it. The only company around that allowed up selling of tickets for that gig too which is why they took a lot of stick.
Used em. Grudgingly. They do guarantee your tickets I believe so if it falls through you get yer cash back. I think people selling are not paid until after the gig to make sure tickets are valid.
Yes. Last week, my missus's mate bought 2 tickets for Celine Dion, advertised at £80 each. She was charged £500. They refuse to accept that they've done anything wrong. She went back on after and did the process again up to the part where you pay, and at no point does it tell you you're going to get charged what they charge. Rip off merchants. Sent from my WAS-LX1A using Tapatalk
I've used them myself a few times, but only for tickets which have fallen close to Face Value. I even got one UNDER FV on there once.
They tell you the full price, including fees, before you put any payment information in. I can assure you of that.
Yes I have used them. They charge massive additional charges. I cant remember what terms they use but effectively you could be paying up to an additional 50% of ticket value for their service charges.
She has the screenshots, that screen said £160. She received a confirmation email confirming she'd paid £500. Sent from my WAS-LX1A using Tapatalk
Every time I've used them, including in that example, the full price has been shown before payment. I'm not defending them, I get that they have royally f*cked some people over.
It was once on Watchdog or summat that something similar happened when booking plane tickets...one price was shown then, when they came to pay, they noticed it was more. Turned out that the seats they had looked at had sold out "At that price" while they had been on the site and they had actually bought seats at the new (higher) price. (Airlines explanation anyway ) So, probably what's happened is the original tickets she looked at had sold during the time she was on and new tickets had been offered instead ??? Either that or they are just rip off merchants on the make
http://news.sky.com/story/ed-sheerans-promoter-and-two-mps-demand-viagogo-answers-10955707 Sent from my WAS-LX1A using Tapatalk
I had 3 tickets to sell for a gig that I couldn't get to in December so I put them on Stub Hub, which is ebay's ticket sales arm. On principle, I put them on at face value, £25 each and even stood the £4.50 booking fee and offered to deliver locally for free. They sold in less than an hour, £75 for all 3, but by the time Stub Hub had taken their slice, I ended up with £44 and that's before PayPal hit me for another chunk.
I've sold tickets on Viagogo for face value and they've sold within minutes. I bought a ticket for a Borussia Monchengladbach game before realising I'd got kick off time wrong and it clashed with another game, so stuck it on there at face value to reclaim my money, only for them to add an extra £15+ on to it.
