Ticketing site

Discussion in 'Bulletin Board' started by fired, Aug 16, 2022.

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  1. Loko the Tyke

    Loko the Tyke Administrator Staff Member Admin

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    Just logged on through my phone out of interest and to test this. Found Bristol Rovers tickets no problem so not sure if it’s a specific browser issue or something more technical linked to cookies and cache.
     
    Loko the Tyke, Aug 16, 2022
    #21
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  2. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    @fired have you tried a different browser - there was a time I remember having problems. I just tried on Chrome and it just worked - the match was at the top when I selected all options and I could easily select a couple of seats - didnt go any further as I dont want to buy any obviously
     
    Farnham_Red, Aug 16, 2022
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  3. Gally

    Gally Administrator Staff Member Admin

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    No?
     
    Gally, Aug 16, 2022
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  4. Jay

    Jay Well-Known Member

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    Jay, Aug 16, 2022
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  5. dreamboy3000

    dreamboy3000 Well-Known Member

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    dreamboy3000, Aug 16, 2022
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  6. Dan

    DannyWilsonLovechild Well-Known Member

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    It seems to be under the all available events and fixtures section through the e-ticketing site. Certainly not on the first page you hit, which you would think would be the case for the next available home game.
     
    DannyWilsonLovechild, Aug 16, 2022
    #26
  7. Gally

    Gally Administrator Staff Member Admin

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    Gally, Aug 16, 2022
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  8. Jay

    Jay Well-Known Member

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    What ticketing site? I've gone on the official Barnsley football club website and I genuinely can't find anything about tickets for tonight's game. There's a tickets section but nothing in there about the game tonight.
     
    Jay, Aug 16, 2022
    #28
  9. SFOTyke

    SFOTyke Well-Known Member

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    Have you got any Adblockers or Video Blockers enabled (or Chrome extensions, if using them)?

    My problem with the live match coverage was to fixed by disabling a Chrome extension.
     
    SFOTyke, Aug 16, 2022
    #29
  10. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    In all fairness to fired this is what I get when I first login
    upload_2022-8-16_15-30-47.png

    but when you click "view all events" then tickets for todays match are at the top - its not that hard to find
     
    Farnham_Red, Aug 16, 2022
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  11. fir

    fired Administrator Staff Member Admin

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    seems we are more interested in selling car parking tickets.
    27D61FE1-43E6-490F-A010-171B2F7C19F7.png
     
    fired, Aug 16, 2022
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  12. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    This ticketing site - just click the link at the top of the homepage
    upload_2022-8-16_15-34-12.png
     
    Farnham_Red, Aug 16, 2022
    #32
  13. Dan

    DannyWilsonLovechild Well-Known Member

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    I'm guessing for something to appear on the BFC website ticket section, an article has to have been created announcing them going on sale. I'm guessing that the try before you buy offer is for all games in August, so Bristol Rovers and Wycombe games aren't mentioned at all.

    If you scroll down and select ticket news, it seems to be a reformatted page with the same content as the main ticket page.

    If you then click on box office, it takes you to an external site, the e-ticketing site. As you land there, it mentions the car park for bristol rovers but nothing else.

    You then have to select the drop down menu saying all events and fixtures, then scroll down for home fixtures and there it is.

    Generally you want as few clicks as possible to get to buy something or get information about something. I'll leave it to everyones judgement whether that is too many clicks or not.
     
    DannyWilsonLovechild, Aug 16, 2022
    #33
  14. Jay

    Jay Well-Known Member

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    Jay, Aug 16, 2022
    #34
  15. fir

    fired Administrator Staff Member Admin

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    Yes. - even I managed to navigate that. It leads me to an article about Ipswich tickets - the same one @Jay has put up.
     
    fired, Aug 16, 2022
    #35
  16. Jay

    Jay Well-Known Member

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    There's Derby tickets too!

    No Bristol Rovers tickets though.
     
    Jay, Aug 16, 2022
    #36
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  17. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    Ah I see your point you need to click on the drop down arrow and select box office - I can see thats not the most intuitive way to navigate - Ive just been doing it for so long I forgot its not so clear if you dont usually use it
     
    Farnham_Red, Aug 16, 2022
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  18. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    forgot to say that boxoffice link takes you to https://www.eticketing.co.uk/barnsleyfc/ which then tries to sell you car parking tickets for tonight as its first choice - but though its less than perfect its really not that hard to buy the match tickets for today
     
    Farnham_Red, Aug 16, 2022
    #38
  19. Jay

    Jay Well-Known Member

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    Now laughing at all the posts claiming how easy it is when the reality is if you click anything that claims it's going to lead you to tickets, it doesn't.
     
    Jay, Aug 16, 2022
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  20. fir

    fired Administrator Staff Member Admin

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    Yes - so that’s why I couldn’t find the tickets initially, and then once I finally found them the fun and games trying to select a seat started. As I said and other have said - it’s not exactly encouraging fans to buy. I’m not exactly inexperienced at buying stuff off the internet!
     
    fired, Aug 16, 2022
    #40
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