If you can, get the DVD "9/11". It was made by Jules and Gedeon Naudet who were following a probationary firefighter from his training and his first year. The only pictures of the first plane hitting the building are from their documentary. They were actually inside World Trade 1 when World Trade 2 came down.
Got that on tape from when it was first shown. Also the CNN documentary is good, shows how the day unfolded in the newsroom.
RE: "I remember waking up that morning" They cancelled 'Neighbours'. It happened just after the lunchtime news.