Absolutely. Reminds me of a John Dennis quip that. I think it was at an early meeting of the Supporters Club back in circa 1994/95, he was doing a Q&A session, when someone asked him "Could BFC look seriously at having a supporter on the board?" His answer "...f@$kin hell. Like me you mean?"
Media improved a lot since he joined, and also communication / complaints etc on the media side are answered or dealt with much better. Unfortunately and understandably on the bbs I feel we no longer get the real thoughts and opinions of Whitey the BFC employee as opposed to the Whitey of few years back