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Discussion in 'Bulletin Board' started by SFOTyke, Jun 20, 2020.

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  1. Tek

    Tekkytyke Well-Known Member

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    I thought the wide angle was used too often when the action was on the opposite side of the pitch. Whilst I don't like too many close and zoom shots since it is good to get an overall view of what is going on 'off the ball', nevertheless watching it on a relatively decent sized monitor it was, at times, difficult to see what was happening on the ball and all I could see was tiny little figures scurrying about.
     
    Tekkytyke, Jun 20, 2020
    #161
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  2. Jud

    Juddy G Well-Known Member

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    Took 18 minutes apparently ifolow were aware of an issue ( I saw someone saying the Fowls post something).
     
    Juddy G, Jun 20, 2020
    #162
  3. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    what took 18 minutes?
    I got thrown out at approx 2:30 and didn't get back in until approx 3:!5 - that's 45 minutes by my maths- or did you mean it took 18 minutes after kick off- I am not too precise on the timing mine started again
     
    Farnham_Red, Jun 21, 2020
    #163
  4. Lor

    Lordtyke Well-Known Member

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    I notice the game was way behind real time. I was also keeping an eye of "flashscores" website and when it showed the match had finished the game on ifollow was at 82 minutes. Mind you I did relax and watch the rest of the game knowing they weren't going to equalise!
    Is this timelag normal?
     
    Lordtyke, Jun 21, 2020
    #164
  5. JLWBigLil

    JLWBigLil Well-Known Member

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    The first time ifollow got in touch, after being asked for help all afternoon, was just before quarter to five.
     
    JLWBigLil, Jun 21, 2020
    #165
    derred and North Yorks Red like this.
  6. Redhelen

    Redhelen Well-Known Member

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    I enjoyed it, worked fine through my firestick once I was allowed in. Better quality than I thought it would be.
     
    Redhelen, Jun 21, 2020
    #166
  7. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    Not so big a lag no. I found mine had got a bit behind at half time but was able to fast forward to catch up and second half when I wasnt messing about with other things I think it more or less kept up
     
    Farnham_Red, Jun 21, 2020
    #167
    Lordtyke likes this.
  8. Men

    Menai Tyke Well-Known Member

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    Honestly don't know why the kicks off times didn't get held back until it was fixed. No different to fans getting stuck in traffic and games being delayed. Thankfully I got my pass free because of being a season ticket holder. Would have been livid if I had paid a tenner for it!
     
    Menai Tyke, Jun 21, 2020
    #168
    SuperTyke, Redstone and Redhelen like this.
  9. BarnsleyReds

    BarnsleyReds Well-Known Member

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    Your stream must have fallen behind. The game finished on iFollow for me a few seconds before Fotmob send the game finished notification.

    You can click the 'Live' button at the bottom of the screen to get back to real time.
     
    BarnsleyReds, Jun 21, 2020
    #169
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  10. Jud

    Juddy G Well-Known Member

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    I meant it took me 18 minutes into the game before I got in to watch.
     
    Juddy G, Jun 21, 2020
    #170
  11. Donny Red

    Donny Red Well-Known Member

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    Same here Juddy G. It was half time when my son in a different part of Wakefield finally got access.
    He was telling me this morning there were numerous complaints posted on Twitter by fans of
    other teams that had subscribed to the iFollow service who were unable to initially view their game.
    Let's hope that with it being 1 pm kick off next Saturday, we don't experience a repeat.
     
    Donny Red, Jun 21, 2020
    #171
    Juddy G likes this.
  12. SFOTyke

    SFOTyke Well-Known Member

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    I've just received the following email ...

    Dear Malcolm

    Thank you for contacting iFollow support.

    Please accept our sincerest apologies for the problems you had accessing the live stream during the last game.

    We are now aware of the cause of the issue and preventative measures and fixes have been implemented to stop this from happening again.

    If you do have any issues like this during the next live game please contact us via the live chat option on the clubs website and we will endeavour to resolve this as soon as possible.

    Kind regards,
    iFollow Support
     
    SFOTyke, Jun 24, 2020
    #172
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