RE: i had same problem with PC world wanted a pc for internet and football manager n this fat spotty 18 year old was trying to sell me a top of the range laptop saying this wud only work for football manager n the cheaper ones wudnt then he started selling me insurance saying he recommends i take it, i nearly mentioned to him hed just broken the fsa regualation but cudnt be arsed with the pogopatterson lookalike
I try to avoid Currys and the DSG International group in general these days. Was sold what they called a 'Media Centre PC' a couple of years ago or so I thought. Turned out that they thought that putting Windows XP Media Centre Edition on a PC made it a Media Centre PC. The motherboard and graphics card inside it wasn't as stated and among other things couldn't connect to external media. When I complained and pointed out that I couldn't do what the manual said I should be able to - or what the advertised name of the PC suggested I could - they said the manual was generic and they could call a PC whatever they like. The manual wasn't generic, it was specifically for the model number I was supposed to have bought, a model that could be connected to a TV. They wouldn't budge an inch and I ended up later fitting a different graphics card that would connect to the TV.
they are allowed to advise on insurance but to what extent is down to their compliance. Althought he isn't allowed to hardsell.
Re:thought most companies insurance is non advise to be able to offer advice u would have to undertake a few exams, some fatso in pc world defo shouldnt offer advise. i use to be a mortgage seller where we offered advice on what was the best mortgage for the customer. old chunk at pc world was just trying to get a bit of commission
most don't offer advice as its a legal and compliant minefield but your right fatty at PC world shouldnt.
thing is, if you had a witness, you could have had a feild day. 'Dear Mr Pc world, i brought your PC protection insurance as I was told by advior XYZ that even if I ran over my tower it would be replaced by one of the same if not higher price/spec. It was on his advice i took up this policy..As windows vista died i borrowed my freinds APC. When do i get my new PC?.yours.... CC:FSA
Re: ha i was with a witness my lass but shes thick as pig **** so when i mentioned it to her she didnt have a clue what i was on about.