Its not just the lost ticket thing as the really crap way they treat us fans these last year tied a couple of times to point out the unfair systems that they use esp. for urs living outside town,did they listen or even try to did they B*ll*cks might as well have not bothered.Its not even as though I was being stroppy in fact I went out of my way to be diplomatic about it.
RE: Its not just the lost ticket thing as the really crap way they treat us fans these You're being stroppy if you dare to suggest anything that would involve them moving outside their cosy little comfort zone.</p> Don Rowing's reply to the Londoners said it all "We acted in the best interests of Barnsley Football Club" - not the fans, the club.</p> It's sod you Jack we're alright, all the way through the club.</p> How in the name of goodness it's in the best interests of the club to alienate their most loyal and faithful customers is totally beyond me, but then I'm not 'in football' so what would I know?</p>
The truth of the matter is, the London Tykes' correspondence.. to the club was polite, professional and questionned (as paying customers) the reasons for the ruling and whether other options had been looked into. The response was anything BUT professional, didn't answer the query and implied legal action would be taken if the content of the reply was disclosed. First time I've ever heard of a business responding to a customer query by inserting a confidentiality clause into the letter!! Furthermore, it didn't even try to encourage the London lot to renew their STs despite their dissatisfaction with the new ruling. To say he responded 'in the same vein' only highlights even further the mentality at BFC when dealing with customers.
Well....without seeing both letters the rest of us can't judge for certain. And I doubt we'll get to see copies of both letters
Isn't the booklet itself just a license to attend matches? If it isn't, how can the club justify charging different people different amounts (between £50 and £370) for essentially the same thing? A replacement should cost no more than £10 - and that's pushing it.
RE: Isn't the booklet itself just a license to attend matches? It's a collection of match tickets. Price varies as it does for individual tickets based upon where you choose to sit